Privacy and security
We follow strict policies and procedures in place to keep safe the privacy and security of your personal information. Your personal information, including the data contained in our system record, is protected from unauthorized access. Its use is restricted to employees and others having a business need for the information, we follow 3 layers of privacy and security.
Types and use of personal information collected
All the personal information we collect from you and about you is used to provide you with low price drugs. This information varies depending upon whether you are a client or a prospective client. Examples of personal information we may collect from you or about you include: your name, address, home phone number, medical information and billing information.
The information may be obtained from a customer care representative conversation, order form, or from other sources, such as medical reports. We maintain personal information regarding your transactions with offshoredrugmart.com and we may ask additional information in order to provide you service and products.
Medical information privacy
Offshore drugmart does not share or give away your personal identifiable medical information to anyone for any kind of marketing purposes. We only use and share personally identifiable medical information for specifically requested transactions and for those purposes required or permitted by united states rules and regulation law.
Offshore drug mart respects your personal information. There are circumstances in which we may disclose to third parties information we have about you in order to conduct our business, including processing a prescription drug transaction that you request or authorize. We will make these disclosures only when they are permitted or required by law. These disclosures may include providing information in response to a request by regulatory or governmental authorities, other administrators, auditors, or consultants. We may also provide the pharmacy or your physician with access to your personal information that is needed to administer your business and provide service to you. They may also use this information to advise you of additional products and services offered through their company.
We are available to resolve your inquiries. Please email us at firstname.lastname@example.org
Dispatch, shipment and Product tracking
Almost items are dispatched with in 48hours, day of the order or except weekends. You will receive an email and voice call/voicemail with a parcel tracking number when your item has been dispatched. If you need to enquire about a delivery please contact the dispatch team at offshore drug mart.com
Normal international Express Post charges are USD $12.00 flat rate ( 07–21 days Delivery) expected time.
we offer express shipping in emergency case by DHL/FEDEX/OVERNIGHT, at $25 USD (05-10 days assure delivery)
If for any reason the pharmacist requires additional information prior to dispatching your order, you will be informed by email or voice call,.
Your satisfaction is our priority at offshore drug mart. We maintain a strict policy of satisfaction on all of our products and services.
If for any reason you are not satisfied with your order contact our customer service center at 1 (855) 297-4528
Product will be replaced in case you found it ineffective. However, we only ship products manufactured under Tier-1 manufacturing facilities and available in Atleast 4-5 countries.
If you are still not satisfied we provide a 90-day return policy. Simply ship the product back to us and we will refund your money as well as reimburse the cost of shipping up to a maximum of shipping charges.
All returned shipments are destroyed in accordance with US FDA Guidelines . Absolutely no returned products we restock.
Safety is our top priority at offshoredrugmart.com
Within 48 hours after we receive a recall notice from a manufacturer, supplier, or governing body, Indo pacific pharma will check if any current inventory or products sold in the last six months are affected. We will immediately quarantine any current inventory affected by the recall notice and return it to the manufacturer or supplier. We will also notify anyone who received products affected by the recall by telephone. At that time, we will provide them with instructions on returning the products as well as information about the recall and the issues involved. If offshoredrugmart is unable to reach the patient, we will leave a message and send them a written notice of the recall.